If you would like to make a complaint please follow these simple steps to seek a resolution.
You should initially contact the Stroma Certification Scheme member directly to try and reach a resolution.
If your complaint is not dealt with or resolved by the Scheme Member then please contact the Stroma Certification team. (View our Complaints & Appeals Policy or fill in our Complaints & Appeals Form online.)
4 Pioneer Way, Castleford, West Yorkshire,
If Stroma Certification are unable to resolve your complaint you may be referred to one of the following bodies. Stroma Certification may also refer the complaint to them as part of the complaint investigation in order for the matter to be fully dealt with.