Making a Complaint

If you would like to make a complaint to Stroma Building Control, please contact us using one of the following options to seek a resolution:

Online - Fill in the Complaint Form.

Email – Submit an email to

Post – Write to 4 Pioneer Way, Castleford, West Yorkshire, WF10 5QU

Telephone – Call 0345 621 11 16

Stroma Building Control will confirm receipt of your complaint and ensure it is processed in accordance with the Complaints Policy requirements. If you need to contact Stroma Building Control during the complaint investigation or provide evidence to support your complaint, please email