Testimonials
I would to take this opportunity to thank you for inviting us to morning session in Manchester, and also to compliment your staff on an excellent presentation. Michael McGraths explanation of FITs & RHIs was the best I have heard to date, his presentation of the whole event was great and “he really knew his stuff”, to quote one my colleagues.
Thanks From Tony & all the EPC team at RBH.
Tony Dempsey ICIOB MBEng MIDEA Dip DEA
Senior Technical Officer-Survey, Disrepair & Complaints
Rochdale Boroughwide Housing
I would just like to say how delighted I am for you regarding Stroma taking the top spot at the PPS show last week [10th & 11th May 2011]. Unfortunately I couldn’t be there to see it, but I am proud to belong to an organisation with such a great reputation.
You must have all worked so very hard.
Janine Parkes
EPOS Services
“I [Neil Uprichard] just wanted to drop you a quick line regarding your staff member Simon Berry.
I have been dealing with him on a number of issues over the last few weeks and I have found him to go out of his way to be helpful. I have found him to be extremely helpful and informative in his knowledge of the CSH and he has been very efficient and provided me with a really good service.
If he worked for me I would want to know, and as he works for you, I assume you would want to know too. I don’t usually send emails of this nature and I hope you will pass my comments on to Simon to encourage him in the good job he is doing.”
Many thanks as always.
Neil Uprichard BSc (hons)
Senior Energy Consultant
Ardell Ltd
“Many thanks for your continual brilliant work with issuing certificates. It really is excellent that we are able to firstly talk to people who know what they’re doing, plus when needed you can pull the stoppers out to assist us.
Thanks very much. It is very much appreciated.”
Dave Tilbury BSc (Hons)
Code, BREEAM and Energy Assessor
Bespoke Builder Services Ltd
“Can I [Gary Nicholls] just say that I thought your teaching was excellent and extremely well put across (bearing in mind I started life as a teacher I know how difficult it can be).
I came away understanding something that is reasonably complicated, and that’s down to you, so well done and thanks very much!”
Kind Regards
Gary Nicholls
Briary Energy Consultants
“Just a quick note to thank you for your help this morning (and on lots of other occasions).
I [Barry McKean] tend to think of myself as computer literate as I work on them all of the time, but so often I run into what seems like a blank wall and your assistance to pull me back or redirect me around is essential to my work activity.
Whether it's Display Energy Certificate specific, or as often as not, more general advice e.g. Excel spreadsheets, you've never disappointed, and I'm always left able to carry on with my work.
Without your support I would be really struggling. Keep up the good work.”
Regards,
Barry McKean MBA MEI
Utilities Analysis
"The training was carried out by Keith Ferguson and Steve Marriott who we felt were both knowledgeable and helpful in explaining the complexities of the Code and its implications on our projects. Each section of the Code was explained in detail and our questions were answered in a professional manner where we had concerns over certain areas. The three days which included the exam covered the topic in detail and has greatly assisted us in understanding the Code."
Darren Schofield
Technical Manager
Bellway Homes Ltd
"My name is Robert Taubman and I am a Stroma accredited NDEA. I have recently had reason to contact yourselves for technical assistance. The person whom I dealt with was Stuart Thompson.
May I congratulate Stroma for having such an excellent employee. Stuart answered all my questions in a friendly and technically competent manner. He even took a problematical file home with him to work on in the evening. The next morning at 9.am the problem was solved. He has displayed knowledge, enthusiasm and dedication. What more could anyone ask for?"
Robert Taubman
(STRO01500)
"I refer to the Code for Sustainable Homes event held at the Management Centre at the University of Wales, Bangor and particular to the contribution made by the Stroma team who attended the event. I am writing to express my appreciation for the professional attitude and depth of knowledge demonstrated by the Stroma team.
I would make particular reference to the presentation skills of Leanne Duxbury who successfully conveyed the sometimes-complicated concepts of the code to a mixed audience of developers, building control officers and planners. I believe that this somewhat daunting task was accomplished with flair and total professionalism.
I would also like to take this opportunity to congratulate you on the knowledge base and experience illustrated by Sarah and Keith who also attended the event and tackled every question put forward in their stride. They have increased the profile of your company here in North Wales and I would like to take this opportunity to thank you and your staff for making our event very successful and I look forward to working with you again in the future."
Antony Jones
Dafydd Hardy Chartered Surveyors
"I've been an accredited energy assessor with yourselves for only a few weeks now but I just wanted to send you a short email to compliment your technical department.
Ensuring the professional integrity of EPCs and using the software correctly is obviously paramount to obtaining an accurate assessment. Your technical department has been very helpful with my queries to date and are always willing to resolve any issues that I come up against. I'm sure these will reduce over time but during these early stages, it has been second to none. I just wanted to emphasise the usefulness and efficiency of this department and I will certainly be recommending Stroma within this industry."
Regards,
Mark Leckey
Associate Director - CEA Lambert Smith Hampton
"I just wanted to say a BIG THANK YOU for all the help you showed me today towards getting my Air Conditioning Report lodged. The patience you showed while resolving the software's problems was quite commendable.
It's good to know that people like you (Alex) work in Stroma and can be relied upon when technical problems arise. Once more, accept my sincere gratitude."
Regards,
Chuks Njoku BEng MSc CEng MEI LCEA
Jacobs
"This is just a brief note to let you know how pleased we have been with the support that we have been given by Stroma Certification's technical department and in particular Paul Hutchinson.
We [Dorset Surveyors Ltd.] have been with another Accreditation Scheme, but have become increasingly frustrated by the lack of adequate technical support.
I [Jonathan] was recommended to Stroma and Paul was superb in his patient support, which helped me set up the system with Stroma. His positive attitude was much appreciated."
Jonathan Dorey
Chartered Surveyor, Managing Director
Dorset Surveyors Ltd.
"I had the pleasure of attending your CPD courses yesterday and Tuesday in Birmingham.
I would just like to say that I have rarely seen such an impressive and effective combination of in-depth practical ability and clear theoretical knowledge - by any presenter on any subject."
Regards Mike Davies
Management Associates
"From our first free CPD with Stroma and the first glimpse of the new SAP software; so new it was as yet, not released, I was very happy with the added extras in the program. Each and every suggestion from the development team has been mulled over and either taken on board or given a full reason why it would be impractical.
FSAP has now surpassed expectations and with the many new features in the program, it has eased the way we [GDF] produce well-presented SAP assessments to our clients. One of the biggest plus points I have found whilst dealing with Stroma is the fact that every message/e-mail and query is answered and were not left wondering if we exist or not."
Matthew Turner
GDF Home Energy Assessors Ltd.
“I [Richard Pain] just wanted to send you an email with regards to customer service from Paul Hutchinson in your commercial technical support team. I am so impressed that I thought I should email you.
I've called Paul a couple of times and he has helped me with getting online with the Stroma system and has answered a couple of technical queries I've had. Your technical support is a breath of fresh air. Friendly, to the point, and pitched exactly right.
I am looking forward now to placing all my work with Stroma.”
Best regards
Richard Pain
Farnsfield Consulting
I would like to take the opportunity of thanking you for all the additional help and assistance you have kindly given over the last few months. I [Paul McNally] am fully aware that this was 'above and beyond the call of duty'. Thank you so very much.
Paul McNally
Senior Technician pod
“I [Jeremy Hand] have known Joseph Lund for over a year and a half. In that time I have found him to be both diligent and knowledgeable. He is efficient courteous and helpful. I think he is an excellent member of staff.”
Yours sincerely,
Jeremy Hand Dip DEC, Dip NDEA
Carbon Consultant
CRC UK
“I [Sarah Trotter] would like to say I am very impressed by Stroma’s service overall. The technical team have always been extremely helpful, especially in the first few months of me being accredited as a DEA. My calls were always answered efficiently and my queries resolved within the phone call. On the occasion that there was a need to call me back this was done within ten minutes or so of my call ending.
On occasions where I have emailed for support again, the response was very quick and answered all my queries thoroughly.
The help I have received has always been well explained and easy to understand.
During the first few weeks of being accredited, the support I received from Stroma technical was invaluable.
I would not hesitate in recommending Stroma to others.”
Thanks
Sarah Trotter
Alan Batt Estate Agents
“I [Chris Morrison] was discussing with a colleague about how great you guys are at getting back promptly with information.
The speed at which you have been able to return our report is testament to this.
I do really appreciate all of your attentiveness.”
Thank you.
Chris Morrison.
Simply CSH
“Sincere thanks for your prompt attention to the issue I was having. I [Tim James] am very, very glad to have moved our representative’s accreditation to yourselves, one of the best decisions I have ever made.”
Regards,
Tim James C.Eng MCIBSE
Technical Director
Environmental Economics Ltd
“Niraj Mistry is a good trainer of the requirements for air conditioning inspection to satisfy the requirements of CIBSE TM44. His insight into the legislation and tips on filling in the report format were very informative and are of use when doing inspections now that I am qualified.”
Regards,
Andrew Tatham
Senior Engineer at Malcolm Hollis LLP
“Niraj Mistry is a very well qualified low carbon consultant with an impressive knowledge of building services’ design and maintenance. With regard to European legislation (especially EPBD-related regulations) about reducing CO2 emissions, he has a highly regarded reputation as energy “guru”, providing colleagues and professionals with tailored guidance, thanks to his comprehensive approach to the subject. I was an EPC, DEC and BREEAM assessor when I first met up with him during an air conditioning inspection training course he was managing on behalf of STROMA. Thanks to his ability to deal with the subject, both technically and commercially, he helped me so much to broaden my skills and fill that gap in my energy-expert CV. Precious guy indeed!”
Regards,
Antonio Messina
Director at AMeec Ltd
“Niraj Mistry is an expert in his field. His wealth of knowledge and understanding of the intricacies of energy-related legislation enables him to provide advice with pinpoint accuracy. Couple this with his engineer's practical approach to problem solving (i.e. common sense) means that you get a solution that includes a straightforward answer to your question, a direction to go in and means to get there.”
Regards,
Phil Evans
Managing Director of Green Bridge Services
“Niraj Mistry has a strong knowledge of efficiency within building services and the legislation that governs it. This is both at an academic and a practical level. I’m more than happy to recommend him.”
Regards,
Stanley Rayfield
Owner, Survey and Test
“At One Solar we we’re incredibly happy with the Stroma MCS application process. It was by no means easy, however it is reassuring to know that the hard work which is required will benefit both our company and ultimately our customers.
We informed Stroma that we were hoping to book our assessment as soon as possible and they made this happen within a matter of weeks! We worked hard to be ready for the assessment and on the day both our assessors (Niraj Mistry and Steve Dunks) ensured the two days ran smoothly. They were both very knowledgeable on the technologies and gave some great advice.
The feedback they gave was in an easy to understand format including the documentation. They were happy to assist on the telephone with any queries we had and once we were successfully accredited they have been very supportive. Overall I can say we’re very happy with the service.”
Regards,